Effective Date: 01-08-2021 | Last Updated: 01-01-2025
Purnavida Pvt. Ltd. (“Company”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website, products, and services (collectively, the “Services”). By using our Services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, shipping address, billing address, and payment information.
- Account Information: If you create an account, we collect your username, password, and other account-related details.
- Usage Information: We collect information about how you use our Services, such as the pages you visit, the products you view, and the actions you take.
- Device Information: We collect information about the device you use to access our Services, such as your IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activity.
2. How We Use Your Information
We use your information for various purposes, including:
- To provide and maintain our Services.
- To process and fulfill your orders.
- To communicate with you about your account, orders, and promotions.
- To personalize your experience and provide relevant content.
- To improve our Services and develop new products.
- To detect and prevent fraud and abuse.
- To comply with legal obligations.
- To send marketing and promotional materials.
3. Sharing Your Information
We may share your information with:
- Service Providers: We share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations.
- Business partners: To provide requested services.
- Legal Compliance: We may disclose your information to comply with legal obligations or respond to lawful requests from government authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings.
- Analyze how you use our Services.
- Personalize your experience.
- Deliver targeted advertisements.
You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Services.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal information.
- Opt-out: You can opt-out of receiving marketing communications at any time.
- Data Portability: You have the right to receive your personal information in a portable format.
To exercise these rights, please contact us at the contact information provided below.
8. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our Services constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy,
please contact us at:
Email: care@purnavida.com
When you use our website?
When you use our website to browse our products and services and view the information we make available, a number of cookies that we and third parties use to allow the website to function, enable us to collect useful information about visitors, and help facilitate a better user experience.
Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer.
However, for those cookies that are useful but not strictly necessary we will always ask for your consent before placing them. As well as the cookies we use, various third parties also place them on your computer, again with your consent.
| Cookie | Domain | Type | Description | Duration |
| test_cookie | .doubleclick.net | Advertisement | The test_cookie is set by doubleclick.net and is used to determine if the user’s browser supports cookies. | 15 minutes |
| _fbp | .himalayawellness.in | Advertisement | This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. | 3 months |
| fr | .facebook.com | Advertisement | Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. | 3 months |
| _shg_session_id | himalayawellness.in | Advertisement | This cookie is used for tracking the individual sessions on the website which helps in creating the statistical data from multiple visits. It also helps in creating the leads for marketing purposes. | 30 minutes |
| _shg_user_id | himalayawellness.in | Advertisement | This cookie is used for collecting visitor behaviour on multiple website inorder serve them with relevant advertisement. It helps in limiting the repetition of the same advertisment to the visitor. | 5 years |
| _landing_page | .himalayawellness.in | Analytics | Shopify installs this cookie to track landing pages. | 14 days |
| _y | .himalayawellness.in | Analytics | This cookie is associated with Shopify’s analytics suite. | 1 year |
| _s | .himalayawellness.in | Analytics | This cookie is associated with Shopify’s analytics suite. | 30 minutes |
| _shopify_y | .himalayawellness.in | Analytics | This cookie is associated with Shopify’s analytics suite. | 1 year |
| _shopify_s | .himalayawellness.in | Analytics | This cookie is associated with Shopify’s analytics suite. | 30 minutes |
| _gcl_au | .himalayawellness.in | Analytics | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. | 3 months |
| cart_ts | himalayawellness.in | Analytics | Shopify sets this cookie which is used in connection with checkout. | 14 days |
| _shopify_sa_t | .himalayawellness.in | Analytics | This is a Shopify analytics cookie relating to marketing and referrals. | 30 minutes |
| _shopify_sa_p | .himalayawellness.in | Analytics | This is a Shopify analytics cookie relating to marketing and referrals. | 30 minutes |
| _ga | .himalayawellness.in | Analytics | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 2 years |
| _gid | .himalayawellness.in | Analytics | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. | 1 day |
| localization | himalayawellness.in | Functional | Flickr sets this cookie to to track usage of photo galleries embedded from Flickr. | 1 year |
| __cf_bm | .quora.com | Functional | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. | 30 minutes |
| secure_customer_sig | himalayawellness.in | Necessary | Shopify sets this cookie to be used in connection with customer login. | 1 year |
| _orig_referrer | .himalayawellness.in | Necessary | Shopify sets this cookie to be used in connection with shopping cart. | 14 days |
| cart_currency | himalayawellness.in | Necessary | Shopify sets this cookie to remember the user’s country of origin and populate the correct transaction currency. | 14 days |
| cart_sig | himalayawellness.in | Necessary | Shopify sets this cookie to be used in connection with store checkout. | 14 days |
| XSRF-TOKEN | verify.softali.net | Necessary | This cookie is set by Wix and is used for security purposes. | 2 hours |
| laravel_session | verify.softali.net | Necessary | laravel uses laravel_session to identify a session instance for a user, this can be changed | 2 hours |
| _goo_Fg3hs | himalayawellness.in | Other | No description | 1 day |
| cart | himalayawellness.in | Other | This cookie is used in connection with the shopping cart. | 14 days |
| cart_ver | himalayawellness.in | Other | No description available. | 14 days |
| _dd_s | himalayawellness.in | Other | No description available. | 15 minutes |
| Fera.Api.ServerNum | himalayawellness.in | Other | No description | 1 month |
| banana_stand_visitor_id | himalayawellness.in | Other | No description available. | 5 years |
| _cnt_event_user_id | himalayawellness.in | Other | No description | 1 year 7 months 21 days |
| _cnt_geo_country | himalayawellness.in | Other | No description | 1 year 7 months 21 days |
| _cnt_forms_status | himalayawellness.in | Other | No description | 2 years 8 months 26 days |
| snize-recommendation | himalayawellness.in | Other | No description available. | session |
| _dovetale_session | .dovetale.com | Other | No description | 1 day |
| _gat | .himalayawellness.in | Performance | This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. | 1 minute |
| Cookie | Domain | Description | Duration | Type |
|---|---|---|---|---|
| wordpress_logged_in_* | purnavida.com | Remembers login session after logging into WordPress. | Session | Necessary |
| wordpress_sec_* | purnavida.com | Provides security for logged-in WordPress users. | Session | Necessary |
| wp_woocommerce_session_* | purnavida.com | Stores unique session ID for WooCommerce cart data. | 2 days | Necessary |
| woocommerce_cart_hash | purnavida.com | Tracks changes in the WooCommerce shopping cart. | Session | Necessary |
| woocommerce_items_in_cart | purnavida.com | Records the number of items in the cart. | Session | Necessary |
| _ga | purnavida.com | Google Analytics – tracks visitors and session data. | 1 year | Analytics |
| _gid | purnavida.com | Google Analytics – distinguishes users. | 24 hours | Analytics |
| _gat_gtag_UA_* | purnavida.com | Google Analytics – controls request rate. | 1 minute | Analytics |
| _fbp | purnavida.com | Facebook Pixel – tracks ad performance and conversions. | 3 months | Marketing |
| cookie_notice_accepted | purnavida.com | Saves user consent for cookie banner. | 1 m |
